You may return or exchange your merchandise within 30 days of purchase with your receipt if the item was in stock at the time of purchase and has not been altered in any way. Items must be returned with all loose parts, included documentations, box and packaging. Items purchased with credit will be refunded to the credit account used at the time of purchase. A restocking and processing fee may apply. Refunds will only be processed for the original purchaser.
The following purchases are not refundable:
- Any merchandise discounted from the original price.
- Any repairs or alterations to merchandise, whether purchased here or not
- Any silver merchandise.
- Due to the properties of silver (it’s a brittle metal that tarnishes), some damage from normal wear is irreversible. Many silver items cannot be repaired.
- Any custom designed merchandise.
- Personalized or engraved merchandise.
- Coins, bullion, or currency.
- Any collectible merchandise (figurines, crystal, mugs, etc.).
- Any special orders.
- Merchandise put on layaway.
- Consignment items.
- Cleaning / polishing / testing supplies.
- Coin supplies.